pickup
Some new things in your Pick Up relay!
Hello everyone!
There's something new at your Vaison Pick Up point ;)
You could already return your online orders using a label provided or printed at home from the website where you made your purchase, via carriers Chronopost, Colissimo, and DPD!
After carefully packing your product(s) and sealing your box at home, affix or tape your return label to your package, being careful not to cover the barcodes and QR codes for optimal delivery.
You can now also return your Amazon packages using the QR code you receive by email or that is available in your Amazon account. No need for packaging; it's provided in-store.
Choose the item(s) you want to return to Amazon. Select "Post Office - Print on site" and choose your Pick Up point. The chosen Pick Up point has the packaging and prints the label using the provided QR code. Need to wash your duvet? Perfect timing! With the Impekkable service, pick up your sheet or duvet kit for just €1 at your local Pick Up point.
After paying for your service on the Impekkable website, simply pack your sheets or duvet(s) at home using the compression bag provided. Once your duvet is compressed, place it in the blue shipping bag. Your Pick Up point will scan your label, and your linens and duvet(s) will be returned washed and ironed 6 days after being dropped off at the point where you left them. More informations here: https://www.impekkable.com/?utm_source=google&utm_medium=cpc&utm_campaign=marque&gad_source=1&gad_campaignid=22595510833&gbraid=0AAAAA_O1t6r6nM8N2MYS4gBL2sUM70AAp
For Canal+ exchanges, bring your equipment to the Pick Up point for the exchange, or pick up your equipment and return it to the Pick Up point in the same box, depending on Canal+'s requirements. For cancellations, there are no more blue bags; your equipment to be returned must be placed in a sealed box with its shipping label affixed beforehand at home.
Therefore, send your Chronopost and DPD parcels to a Pick Up point. The Pick Up partner for Colissimo is only for collecting your parcels and sending your returns. Colissimo parcels between individuals (J+2 Dom on your shipping label) must be dropped off at La Poste (the French postal service). ;)
Pssst! Your La Poste Group Pick Up point still doesn't offer to pick up or receive your Mondial Relay, Relais Colis, UPS, DHL, GLS, or Vinted Go parcels, etc… :)
To find out where to drop them off, you can visit:
https://www.villepratique.fr/
(Only in French)
This website allows you to find your nearest Pick Up point based on the name of the point offered, and also provides many other nearby services. ;)
For your Chronopost tracking, click here:
https://www.chronopost.fr/en/track-your-parcel
For your Colissimo tracking, click here:
https://www.laposte.fr/outils/suivre-vos-envois
(Only in French)
And finally, for your DPD parcels, click here:
https://www.dpd.com/fr/en/
Great day everyone, and above all, good game! ;)
Pick up service back in function
Hello everyone!
The pickup point is now open again for your Chronopost, Colissimo (returns and Amazon), and DPD parcels.
The pickup point and the Pick Up network apologize again for any inconvenience.
See you soon and have a good rest of the day.
Joue le Jeu Vaison
Hello everyone!
Due to a parcel terminal malfunction, the Pick Up point is currently unable to accept Chronopost and DPD parcels or Colissimo returns (including Amazon).
The Pick Up point is also unable to receive parcels intended for it. Pick Up anticipates a return to normal service on Saturday, March 7th or Monday, March 9th.
The Pick Up point and network apologize for any inconvenience.
Good day and good game! ;)
Hello everyone !
Here are some reminders about your Pick Up relay parcels (Chronopost, Colissimo, DPD).
For a withdrawal:
-You can either present your QR code or give your name.
The QR code does not replace the presentation of an identity document to avoid fraud. The relays that do not verify take their responsibility in the event of a problem.
-Following the verification of your identity document (ID card, driving licence, passport or residence permit only).
NB: if another person picks up your package for you, they will need your identity document AND their own.
- Your package is delivered to you.
NB: Your vital and mutual insurance cards, Facebook, Instagram, Tik tok, Twitter or any other media are not valid for the collection of your package.
These are the rules of the Pick Up relay: no NID*, no parcel. *NID: national identity document: identity card, driving licence, passport, residence permit.
For a deposit:
- Standard deposit: your parcel must be closed and the label already stuck on it.
Only the proof of deposit, which you bring at the same time as your parcel, stamped is authentic. No other paper will be provided to you by the relay.
- Return of box and equipment (excluding Orange) and other return:
your package must be closed and have its cancellation or return equipment label already stuck on if your operator has provided you with one by email or in your customer area.
- Exchange of operator equipment (excluding Orange), or other products:
Your package must be closed and the exchange or return label stuck on if provided by your supplier. Many suppliers provide the return label for your old equipment on the package of your new equipment which is dropped off at the relay.
NB:
* the packaging of the new material cannot be used for the return of the old material, you must pack your old material in a closed box.
* The relay is not a store of your operator, just an intermediary. It therefore does not carry out the opening and exchange of equipment (excluding Orange) for Free, SFR, etc. operators.
* For Bouygues, returns are made at Relais Colis and not in the Pick Up network.
- Special case of deposit of Orange equipment:
For an exchange of Orange equipment, no need for a card (except termination which is a standard deposit).
The relay checks and exchanges your equipment before giving you your new equipment.
- Your Pick Up relay is not responsible for:
- the delay in delivery of your parcel, contact your sender or the carriers who deliver it to you.
- checking the contents of your package, you are therefore invited to open your package at home. In case of error on your order, it is your sender who solves the problem. Nevertheless, your relay mentions any damaged or open package, which allows you to be validated in the event of damage or lack of products in your package.
- checking the tracking of your package: the relay does not have the tracking of your package, as soon as your package arrives or leaves the relay, you will receive an email or text message. If you do not receive them, do not hesitate to consult your follow-up (procedure mentioned below)
- tracking your package, to track your package type on the Internet, followed by Chronopost, Colissimo or DPD then your package number (Often ending with FR or JB for Chronopost, starting with 250 for DPD and starting with 8 or 6 and a letter for colissimo) or follow the link in your email or order tracking number where you ordered.
- products that do not match or the exchange of your products. Contact your sender to provide you with a return label or stick the one that may already be present in your package.
Thank you to all of you ! Have a nice day, see you soon and good game ;)
Relais Pickup (La Poste Group)